Returns & Exchanges

At GroundingWell, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn and unwashed items. If your new pieces don't fit perfectly or meet your expectations, our streamlined return process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the garments are securely packed to prevent damage during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking number handy until your refund or exchange is processed.